Maximize your business revenues by increasing transaction value and improving client retention.
Maximize Per Transaction Revenue
Once you have a client you need to maximize the revenue for that transaction. Offering addons or upgrades to customers at the point of purchase can increase transaction value and improve the ROI of the campaign that brought them in. Additionally, adding premium product/service options will enable some portion of your customers to be better served while increasing your revenues. Satisfied returning customers are most likely to upgrade to your highest margin products/services.
Increase Transaction Frequency
There are multiple reasons why your customers are not returning to you more often. It could be they were lured away by an offer your competitor made. Or possibly they forgot to schedule their appointment. Maybe they are not aware of all of the services/products you offer. To improve transaction frequency you need to identify the cause of those missed opportunities and implement systems to bring people back.
Reduce Acquisition Costs
Wouldn’t it be great if you could clone your best customers? You know who they are… They order regularly, pay a fair price, pay on-time, never complain and always have great things to say about you. Well the good news is that you can duplicate them. The same retention strategies that help you retain your best customers will also lead them to refer new customers to you. With our killer referral strategies in place your customers will become an army of free sales people. And the prospects they bring you will be predisposed to buy from you.
We are passionate about helping local businesses succeed online. Let us help you leverage the Internet to bring more new customers into your business, retain more existing customers and increase repeat business. If you are ready to outsource the marketing of your local business then request a free no-obligation consultation.